Tag: saferproducts.gov

CPSC Begins ‘Soft Launch’ of Product Safety Complaint Erratabase

The Consumer Product Safety Commission has a nice Monday morning surprise, a “soft launch” of the new consumer product safety complaint database, SaferProducts.gov, which the National Association of Manufacturers believes is ripe for abuse.

Alston and Bird reported the news in a client advisory last Thursday, “Consumer Product Safety Commission Database to Become Operational on January 24, 2011, Weeks Earlier than Expected“:

This early “soft launch” was announced during a CPSC presentation on January 20, 2011. Manufacturers and others affected by the database now effectively have one full business day to prepare for the database’s launch….

Although the CPSC indicated that consumer reports of harm submitted during the soft launch would not be publicly viewable during the launch period, clients should still be prepared to respond promptly to reports of harm. Today’s unexpected announcement also suggests that clients should be prepared for other unexpected actions by the CPSC with regard to the database.

UPDATE (10:25 a.m.): To be fair, we should repeat the CPSC’s important note about the “soft launch”: “Reports and manufacturer comments collected during Soft Launch will not be published and searchable in the Database, even after the official launch in March 2011.” Rest of the post continues below …

The NAM detailed manufacturers’ objections in a Jan. 13 Capital Briefing, “CPSC to Roll out Product Safety Database“:

This database has alarmed manufacturers, who fear that it will become a poorly monitored site that encourages reputation-harming complaints. Unfortunately, the new rule invites the gaming of the database to the detriment of manufacturers of safe products, even to the point of expanding the definition of “consumer” and “public safety entities” those who can register an online complaint to include trial lawyers and activist groups.

Advertising Age’ latest report also spots the problems. From “Marketers, Meet the Feds’ Very Own Yelp“: (continue reading…)

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Coming Soon, the CPSIA Database of Allegations

The Consumer Product Safety Commission’s staff has released a draft notice of proposed rulemaking on the establishment of a searchable consumer database under Section 212 of the Consumer Product Safety Improvement Act (CPSIA). The Commission will vote on the draft next Thursday, April 15.

Hugh Hewitt has just written an alarming Townhall.com column on the mandated database, “The Database that Ate American Business“:

Very few people outside of the commissioners and employees of the Consumer Products Safety Commission, a few business lawyers and the legion of left-wing so-called “consumer activists” know much about the countdown to the new SaferProducts.gov “database,” but by this time next year American business will be reeling from the launch of what will become a government sponsored virtual bulletin board for the serial slandering of American manufacturing.

Reputations will be ruined and brands deeply damaged once the Congressionally-mandated internet bulletin board becomes operational.

Hugh has more on the topic at his blog at HughHewitt.com.

The database is expected to be located at www.saferproducts.gov, where the CPSC has already put up information on the proposal.

Last September, the CPSC issued a report to Congress, “Report to Congress Pursuant to Section 212 of the Consumer Product Safety Improvement Act of 2008 — Implementation of a Searchable Consumer Product Safety Incident Database.” In January, the CPSC also held a public workshop on the database provisions.

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